TERMS & CONDITIONS
TERMS & CONDITIONS
Welcome to picdenchantments.com, owned and operated by PIC'D ENCHANTMENTS LLC. Use of picdenchantments.com is subject to the following conditions:
Please be aware that any other websites claiming to represent PIC'D Enchantments are not affiliated with us. If you come across such websites or have concerns regarding safe online shopping, please email us at info@picdenchantments.com. By using our website, you agree to the following terms and conditions. We encourage you to read them carefully.
By using picdenchatments.com, you agree to these conditions. Please read carefully.
Communications
By accessing or using www.picdenchantments.com, you agree to be bound by these Terms of Service. You also consent to receive electronic communications from us, including emails, notices on the website, and other online methods. These communications satisfy any legal requirements for written communication.
We reserve the right to update or change these Terms of Service at any time by posting updates on our website. Our online store is hosted on Shopify, Inc., which provides the e-commerce platform enabling us to sell our products and services.
We may, at our discretion, monitor, edit, or remove content that we determine to be unlawful, offensive, defamatory, or otherwise objectionable, or that violates any intellectual property rights or our Terms of Service.
Online Store Access
We grant you a limited, non-exclusive license to access and use this site for personal, non-commercial purposes. This license does not allow you to:
- Resell or commercially use any of our content.
- Copy product descriptions, pricing, or listings.
- Use automated tools for data collection.
Unauthorized use, duplication, or exploitation of our content is prohibited. All rights are reserved by PIC'D Enchantments and may be revoked if these terms are violated.
You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You represent that you are at least the age of majority in your state or province of residence. Purchases must be made by adults with valid payment methods. Activities conducted under your account are your responsibility.
Accuracy of Billing and Account Information
PIC'D Enchantments reserves the right to refuse service, terminate accounts, or cancel orders at its discretion. This includes orders placed using the same account, credit card, or shipping address. If we change or cancel an order, we will notify you using the contact details provided at the time of purchase. We may also limit or prohibit orders that appear to be placed by resellers or dealers.
You may not use our products for illegal or unauthorized purposes. You may not use framing techniques to enclose any trademark, logo, or other proprietary information of PIC'D Enchantments without express written consent.
You may not transmit harmful or destructive code (e.g., viruses) through our website. Violations of these terms may result in immediate termination of your access to our services.
Your submission of personal information is governed by our Privacy Policy. Credit card details are encrypted during transfer over networks.
Handmade Products
Our products are handcrafted and may have slight variations in texture, size, and color. While we strive for consistency, no two items will be exactly the same. We make every effort to display product images and colors as accurately as possible, but we cannot guarantee that your monitor will display the colors correctly.
Custom Jewelry
Our products are custom-made and personalized to your specifications. By placing an order, you are responsible for providing accurate information, including correct spelling for engraving and selecting the appropriate product options.
Chakra Theme
While our products are designed based on chakra principles, they are not intended to diagnose, treat, or prevent medical conditions.
Pricing and Payments
Prices
Prices are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.
Payment Methods
We accept major credit cards, PayPal, and other payment methods listed on our website.
Taxes
Applicable sales tax will be added based on your shipping address. You are responsible for any other taxes or duties that may apply.
Returns and Refunds
We want you to be completely satisfied with your purchase.
Risk of Loss
Once your order is handed over to the carrier, the risk of loss or damage passes to you. PIC'D Enchantments is not liable for lost or damaged items during transit.
Custom Products
Due to the personalized nature of our custom jewelry, all sales are final, and we do not accept returns or exchanges on custom items.
Non-Custom Products
We offer a 14-day return policy for non-custom products, provided they are unused and in their original packaging. Products marked as "final sale" or from our “OOPSIES” collection are not eligible for returns or refunds.
Customers are responsible for return shipping unless the return is due to our error (e.g., wrong item sent or defective product).
Damaged Items
Items damaged due to misuse or mishandling after delivery are not eligible for returns or refunds.
Refunds
Refunds will be processed within 7-10 business days after the returned item is received and inspected. Shipping charges are non-refundable.
Chargeback Policy
We take chargebacks seriously. If you dispute a charge, you are still responsible for the original payment. We reserve the right to pursue legal action for fraudulent chargebacks. Please contact us before initiating a chargeback to resolve any issues.
Fraudulent Chargebacks: In cases where a chargeback is deemed to be fraudulent or unwarranted, we reserve the right to block future transactions, pursue legal action, and report the incident to relevant authorities.
Third-Party Links
Some content, products, and services on our website may include materials from third parties. We are not responsible for evaluating or guaranteeing the accuracy of content or materials on third-party websites. We are not liable for any harm or damages resulting from the purchase or use of third-party products or services.
User Comments, Feedback, and Submissions
If you submit any comments, feedback, suggestions, or creative ideas, you agree that we may use these without restriction, including editing, copying, and publishing them. We are under no obligation to maintain any comments in confidence, compensate you, or respond to your comments.
You are responsible for the accuracy of any comments you submit and agree that they will not violate any third-party rights or contain harmful or illegal material.
Errors, Inaccuracies, and Omissions
Occasionally, there may be errors on our site regarding product descriptions, pricing, or promotions. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Contact Information
If you have any questions about these Terms of Service, please contact us at info@picdenchantments.com.